DERT allows you to easily recover OpenStage or Desk Phone IP devices where a regular software update failed.
OpenStage and DeskPhone IP devices are usually supplied with Software via DLS (Deployment Server) or DLI (Integrated Deployment Service). DERT (Devices Emergency Rescue Tool) is intended only for exceptional cases in which a phone must be updated individually due to technical problems.
DERT is not a regular part of Unify’s products or services. It should be used only in individual cases and by persons familiar with Unify’s products. You use DERT at your own risk. Unify expressly warns you that improper use of the software may render the relevant OpenStage or DeskPhone IP device permanently unusable. All information given in DERT, the related release notes and on the websites referenced below must be followed exactly. Unify disclaims any and all warranties for DERT, except for Unify’s wilful misconduct or fraudulent action.
Software is available at the Software Download Server (SWS) (clients & Devices ==> workpoint clients ==> Device Emergency Rescue Tool